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Redeem Smart Reward Points

Your rewards are right inside.

Checking Accounts

Download the UCCU Mobile App

Your Rewards Await

Your UCCU VISA debit card automatically rewards you one point for every dollar you spend, which you can redeem for great gifts, gift cards, and other merchandise – right here!

Answers to Questions about UCCU Smart Rewards

How do I create an account?

An account will be created on your behalf. To claim your account, simply click “Start Here”. Enter the required information and click ”Search”.

Do I need an email address for an account?..

Yes, you must have an email address to create an account.

Does my account ever expire?

No, your account never expires.

What if I forget my password?

Simply click the “Sign In” button and enter your email address after “Forgot your Password?” Click “Request Password” and a new password will be emailed to you.

How do I earn points?

Eligible accounts will earn points when using your debit card for both in-store and online purchases. You’ll earn one point for every $1 spent with a signature or PIN transaction.

eDeposit Frequently Asked Questions

My family has several accounts under different account holder names, and we would like to pool our certificates into one online rewards account. Is this possible?

Yes, you may link up to 5 different account numbers to one online rewards account. They do not have to have the same account holder names on them.

What if I need to remove one of the accounts from eDeposit due to an account closing or perhaps that person no longer wants to share points? Can accounts be removed?

Yes, you may add, update or remove linked accounts at any time by signing in to your online rewards account and clicking “My Account”, then “Click to view your eDeposit feature” Scroll down to the area where your account numbers and zip codes are saved, and click “Remove” after the account number and zip code you would like removed. Enter the Security String and click “Save.”

What if I open another checking account at my financial institution at a later date, can I add that account to eDeposit at a later time?

Yes, you can add an account at any time by signing in to your online rewards account and clicking “My Account” to access the eDeposit feature. Once an account has been opened for at least 30 days it may be added to the site.

Electronic Gift Card Questions

What is the difference between e-gift cards and regular gift cards?

E-gift cards are sent to you digitally in your rewards account, so that you may access them immediately after you have placed your order. Standard gift cards are mailed, and will ship from our warehouse within 5 business days after your order is placed. Delivery time subject to US Postal Service delivery process.

I placed my order, but did not receive the link for my selection. What should I do?

First, check your Junk Mail and/or Spam file for the email. If you do not see it in either of those areas, please call or email our customer service department.

Am I limited to how I use my e-gift card?

Redemption options vary by retailer. Depending on the e-gift card, they can be used in-store, online, via catalog or any combination of those. Please visit the retailer’s online website for specific gift card terms and conditions.

Can I redeem my e-gift card in a store using a mobile device?

Redemption options vary by retailer. Please visit the retailer’s online website for specific gift card terms and conditions.

Related Products & Services

Rewards Points Terms & Conditions

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Sat: 9:00 am – 2:00 pm

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