Utah Community Credit Union
UCCU be fraud smart
MEET THE EXPERTS UCCU PROTECTS YOU PROTECT YOURSELF CURRENT FRAUDS & SCAMS ARE YOU A VICTIM? GLOSSARY
 

visa zero liability

Visa's Zero Liability Policy is our guarantee* that you won’t be held responsible for unauthorized UCCU Visa credit or debit card charges if your card is lost or stolen.

HOW IT WORKS

  1. Shop worry-free. Use your UCCU Visa credit or debit card to make purchases at millions of locations.
  2. Report suspicious charges immediately. Review your monthly purchases regularly and immediately report any unauthorized charges to UCCU at 800-453-8188.
  3. Get quick resolution. Once you have reported an unauthorized transaction covered by Visa’s Zero Liability Policy, UCCU will investigate so you can have the issue corrected quickly.

 

 

REPLACEMENT FUNDS

Replacement funds are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by UCCU based on the following:

  • Gross negligence or fraud
  • Delay in reporting unauthorized use
  • Investigation and verification of claim
  • Account standing and history
  • The transaction-at-issue must be posted to your account before replacement funds may be issued

 

If your card is lost or stolen, or you suspect you're a victim of fraud or identity theft, call UCCU immediately and put a hold on your card account at 800-453-8188. 

*Visa's Zero Liability policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. UCCU cardholders must use care in protecting their card and notify UCCU immediately of any unauthorized use. For specific restrictions, limitations and other details, please contact UCCU at 800-453-8188.

 


 

how uccu protects you how to protect yourself current scams and frauds apply now why wait? start the application process now
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Utah Community Credit Union, PO Box 1900, Provo, Utah 84603-1900, 1 (800) 453-8188. All Rights Reserved. Utah Community Federal Credit Union does business as (DBA) Utah Community Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law.