Call or Text
(801) 223-8188
Mon – Fri: 8:00am – 6:00pm
Sat: 9:00am – 2:00pm
Send an Email
[email protected]
or send us a message from inside online banking.
We’re here to help our members enjoy the best possible experience when using Quicken, Quickbooks, and other Intuit programs with UCCU’s online and mobile banking.
Do you have 15 or more UCCU accounts to connect with Quicken?
Quicken Connect/Express Web Connect is unable to process this many accounts from a single set of credentials. Fortunately, a work around has been identified on UCCU’s end while Intuit engineers address this behavior.
Please Call us at (801) 223-8188 so we can get more information about your accounts, and implement this work around for you (if it fits your needs).
If attempt is unsuccessful, import more account histories and try again
If attempt is successful, Accept all downloaded transactions
If you need further assistance with this issue, please contact Intuit directly at 1 (800) 446-8848.
Quicken Connect/Express Web Connect is unable to process this many accounts from a single set of credentials. Fortunately, a work around has been identified on UCCU’s end while Intuit engineers address this behavior.
Please Call us at (801) 223-8188 so we can get more information about your accounts, and implement this work around for you (if it fits your needs).
If you’re only able to find “UCCU Web Download Only” when searching for “UCCU” It probably means that Quicken hasn’t automatically updated the financial directory file (FIDIR). You can manually update the FIDIR file by following this Step-by-Step Guide.
See Quicken’s guide here: https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any
See Quicken’s guides: https://www.quicken.com/support/correct-damaged-category
OR
https://www.quicken.com/support/troubleshoot-damaged-quicken-data-file–advanced
Please review transactions in quicken for the previous couple months, ensure there are no duplicate transactions. For further assistance in reconciling those accounts please contact Intuit at 1 (800) 446-8848.
If attempt is unsuccessful, import more account histories and try again.
If attempt is successful, Accept all downloaded transactions.
If you need further assistance with this issue, please contact Intuit directly at 1 (800) 446-8848.
See Quicken’s guide here: https://www.quicken.com/support/error-101-102-or-103-while-adding-account-quicken-mac
If you’re only able to find “UCCU Web Download Only” when searching for “UCCU” It probably means that Quicken hasn’t automatically updated the financial directory file (FIDIR). You can manually update the file (FIDIR) by following this this step-by-step guide.
See Quicken’s guide here: https://www.quicken.com/support/quicken-says-there-are-transactions-accept-i-do-not-see-any
See Quicken’s guides here:
https://www.quicken.com/support/correct-damaged-category
OR
https://www.quicken.com/support/troubleshoot-damaged-quicken-data-file–advanced
Please review transactions in Quicken for the previous couple months and ensure there are no duplicate transactions. For further assistance in reconciling those accounts please contact Intuit at 1 (800) 446-8848.
(801) 223-8188
Mon – Fri: 8:00am – 6:00pm
Sat: 9:00am – 2:00pm
[email protected]
or send us a message from inside online banking.