Utah Community Credit Union

UCCU Online Banking: Alerts

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Alerts are an easy and simple way to stay informed of transaction and account activity that's important to you.


ABOUT ALERTS

Alerts can be enabled in two different places within online and mobile banking:

  • To set Debit and Credit Card Alerts click on "CardApp" from the main menu.
  • To set Account Activity Alerts such as low balance and security alerts click on "Alerts."

 

DEBIT AND CREDIT CARD ALERTS

UCCU CardApp makes it easy to stay informed of the transactions and account activity that are important to you, so you can stay in control of your budget and stay ahead of fraudsters.

Here are a few suggestions to help you get started with CardApp alerts...

Alert Preferences: Control Preferences
Transaction Alerts: My Location: International Transactions:
Stay an extra step ahead of
fraudsters by enabling alerts
for every transaction type.


Receive an alert anytime the location of your mobile device is not where your card is used to complete an
in-store transaction.

To ensure seamless card usage while traveling  internationally, simply add the countries you will be visiting with your arrival and departure dates.

 

KNOW THE DIFFERENCE:
ALERT PREFERENCES vs. CONTROL PREFERENCES

When setting up alerts inside of CardApp pay particular attention to what preferences you are enabling.  For example, Alert Preferences keep you informed, while Control Preferences take action—locking down your card and denying certain in-store transactions. 

Don’t set your control preferences too tight or you may risk the possibility of having a transaction denied, unintentionally, which can lead to unnecessary confusion, and frustrations.
 

ACCOUNT ACTIVITY ALERTS

Once you are logged in, select Alerts from the Services menu. Then, from the dropdown menu, select the type of alert you would like to create.  Detailed instructions are available in the Online Banking Manual. 

How to setup an alert

DATE ALERTS

Great for reminders!  Set up an alert for birthdays, anniversaries or any other date that is important to you.  You can also choose a specific time of day to receive your alert.
 

ACCOUNT ALERTS

Use Account Alerts to setup alert triggers regarding account balances. For example, receive a text alert if your checking account balance falls below a selected amount.
 

HISTORY ALERTS

History Alerts monitor your account history.  For example, you might want to receive an alert every time credit and debit transaction occurs on your account above a certain value. Or, you can also choose to be notified when transactions occur that contain a specific word in your account detail transaction description. For example, if your payroll direct deposit transaction includes the word “payroll” in your  transaction detail description, simply enter that word in the description field when setting up your alert and you will receive an email (or text) alert each time your paycheck is deposited from your employer. To setup alerts using a word or phrase in a transaction description, simply choose Description from the Select a Transaction menu.
 

ONLINE TRANSACTION ALERTS

A great security tool to monitor transactions done online.
 

SECURITY ALERTS

Receive an instant alert when changes are made to your account. For example, when your address or phone number is changed.
 

For more on Alerts please refer to the Online Banking manual.  
 

Helpful Tip: Monitor Spending

Account Alerts can be a great way to monitor spending on a specific account. For example, you might want to monitor the spending of a child or teenager so appropriate coaching can be timely and more effective. 

 


Apply online for a UCCU loanFind a UCCU Branch LocationContact UCCU at (801) 223-8188Email a UCCU expert at support@uccu.com

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Utah Community Credit Union, 360 W 4800 N, Provo, UT 84604, 1 (800) 453-8188. All Rights Reserved. Utah Community Federal Credit Union does business as (DBA) Utah Community Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law.