Mortgage Loan Servicing

Once you have logged into your account from www.UCCU.com, click the mortgage loan tile.

This will take you to your mortgage dashboard where you can view activity, make payments, view statements, and more.

Select the “Documents” tab on the top of the page and then “Statements” Here you can choose Monthly Statements, Escrow Statements, and Year-End Statements.

View your latest escrow statement from the “Documents” tab.

If you have questions about your statement there are a few options for contacting our mortgage serving department.

1. By phone: 1-801-223-7304
2. By email: [email protected]
3. By chat: click the chat icon

To inquire about removing mortgage insurance please email [email protected]

Select “Make a Payment”

From there, select “Make a One-Time Payment”. Click on “Add a Payment Source” where you will fill out the bank routing number and account number for the account which you would like the funds drawn from. Select “Amount” to add an additional payment such as extra principal, escrow, or fees. Click “Review Payment” to verify the payment information and then “Pay Now”

**Mortgage payments take 3 business days to process and reflect online**

Payments can be made at any of our conveniently located branches.

Payment can also be made by mail, please send checks to:

Regular mail:
PO Box 660592
Dallas, TX 75266-0592

Overnight mail:
1 Corporate Drive, Suite 360 Lake
Zurich, IL 60047

Select “Never miss a payment” to set up recurring payment or “Make a Payment” and “Set up Autopay”. You will need the routing number and account number for the account you would like the funds draw from. Select “Additional Principal” to include an additional principal curtailment to the recurring payments. You can choose up to 5 delay days (6 days past the due date) Once a recurring payment is set up, this screen can used to modify or cancel the payment.

*ACH setup is also available. Please email [email protected] to request ACH form

Yes. Please email [email protected] or call 801-223-8221 to request a semi-monthly payment form.

Once you’ve clicked on the Mortgage title from the home page, under “Payment History” select “See All Payment History”

To inquire about recasting your mortgage payments, please email [email protected]

You may obtain and instant payoff through the “Documents” tab and “Payoff Statement”. You can also call 1-801-223-7304 to order a payoff by phone or email [email protected].