Utah Community Credit Union

UCCU Info

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About UCCU

Mission Statement

To be the best credit union in our market by becoming our members' first choice for financial services and information.

Corporate Values

Utah Community Credit Union is an organization rooted in the credit union philosophy of "people helping people" and built on traditional values of commitment to outstanding service, respect for others, and fiscal responsibility. We hold ourselves to the highest standards of honesty, professionalism, and integrity and are committed to achieving excellence in operations, products, and member service.

With consistent and reliable service delivery, we create trusting relationships with our members. We are a member-centric organization. Our decisions at all levels are based on what is in the best interest of the member, while maintaining a financially strong and stable organization.

The philosophy driving our team-oriented staff really is to help members "reach their financial goals."

President/CEO

Jeff Sermon

Jeffrey Lynn Sermon grew up one of six children on a family farm in Swan Valley, Idaho. He received his Bachelor of Arts degree from Brigham Young University in 1982. In 1985 he completed graduate school with a Masters of Public Administration from Brigham Young University. Jeff began his credit union career in 1976 as a student employee of BYU Employees’ Credit Union. The credit union grew quickly offering Jeff an opportunity to work in every department of the credit union. He served as a Loan Officer, Branch Manager, Vice-President of Lending, and Executive Vice-President. Eventually the credit union changed its name to Utah Community Credit Union. In February of 2003, Jeff was named President and CEO.

Jeff is a graduate of CUNA Management School at Pomona College. He served one term as a board member of the Utah League of Credit Unions. He served as a board member of the Provo/Orem Chamber of Commerce and on the board of the IHC Health Foundation. He is a recognized leader in the credit union industry and has been appointed as a sitting member of the Legislative Advisory Board of the National Association of Federal Credit Unions (NAFCU), and is a current member of the Board of United Way of Utah County where he serves on the Executive Committee and as a member of the United Way Public Policy Committee. He serves on the Board of Utah Valley University’s Center for the Advancement of Leadership (CAL) and is a member of Credit Union Executive Society.

He has been a speaker at BYU Campus Education Week and a presenter for CES programs such as Know Your Religion and Best of Especially for Youth. He has been a repeat speaker at Utah Valley University’s Executive Lecture Series. He is a musician and songwriter and has published two LDS CDs. Jeff and his wife, Debbie are the parents of 5 children and 8 grandchildren and live in American Fork, Utah.

Board of Directors

UCCU's Board of Directors is accountable for establishing corporate goals; approving major financial decisions, financial statements, and corporate strategies; allocating major resources; representing UCCU in the community; and supervising the operations of the credit union. The role of director requires dedication, good judgment, excellent decision-making skills, time commitment, and a solid understanding of the community UCCU serves.

Click Here to view UCCU's Board of Directors

Supervisory Committee

The Supervisory Committee of Utah Community Federal Credit Union operates independently on your behalf to assure the financial integrity of your credit union.

This committee of local professionals is appointed by the Board of Directors and serves as a watchdog for the members. It is responsible for making sure members' funds and interests are protected and the credit union's financial records and operations are in order.

Our goal is for all UCCU members to receive quality service in an expedient manner, and we are ready to assist you in resolving any credit union problem you may have. Concerns and questions may be directed to:

Attn: Isaac Jones
UCCU Supervisory Committee
188 West 5200 North
Provo, UT 84604

Click Here to email Supervisory Committee

History

In 1955, Briant Jacobs, a member of BYU Faculty, found a "New Concept" in Financial Institutions. It was a "Member Owned" concept, where members owned shares instead of the "Stock-Holder" concept like Banks. So on December 9, 1955, Briant and six of his co-workers founded BYU Employee's Federal Credit Union. With seven members and $35.00 in assets they opened a small "branch" on a stair landing in the Harold R. Clark building.

In 1958 we got our first address in the old ROTC building. It was a little run-down, but no one seemed to complain - we had an address. All of our employees were "volunteers" including the "Manager", Neil McKnight.

In 1960, we moved to the "Larson House". At this time we became too big for volunteer workers only, so the first paid Manager was selected. Her name was Betty Porter. Betty established a management technique that was warm, friendly and professional. Under her dedicated leadership, the Credit Union experienced a wealth of growth. There was one problem with the new location, at that time the fear was fire rather than robbery, so the vault was a bathtub covered with asbestos each night to protect the contents from fire.

In June 1964, the Credit Union moved to a new office in the newly constructed Wilkinson Center. At this time the assets of the Credit Union totaled two million, with thirty-two hundred members. During this time Betty Porter died suddenly, but she had left behind this wonderful management technique of friendly and professional service that our membership required. Blaine Anderson replaced Betty as Manager. During his time as Manager, Blaine added key people to expand services and products offered to the Credit Union members and the Credit Union grew to $14 million in assets, which required the Wilkinson Center office to expand to better serve the needs of our members. BYU Employees Federal Credit Union was the first organization of this type to convert to a computer system to record day-to-day transactions and offer share-draft checking accounts. The Credit Union soon out-grew the Wilkinson Center office.

In October of 1976, ground was broken and the Credit Union's Stadium office was constructed. There was now a staff of 30 full-time employees and assets of $25 million. At the time we moved to the "Stadium" office, our name was changed to Universal Campus Credit Union (UCCU). We changed our name because we moved off campus and expanded the field of membership. In the spring of 1980, Noel Swain became the Manager of UCCU. During his time with UCCU, assets grew to over $100 million, employees grew to over 100 and membership reached nearly 50,000. In September of 1985, UCCU opened an office in South Orem. Also, in the spring of 1990, an electronic service center was opened in the Provo, East Bay area. Noel resigned as President in the summer of 1991.

Ron Eliason served as the fifth UCCU President/ CEO from 1991-2003. During that time the Credit Union grew from two full-service offices to eight full-service offices across Utah Valley. The East Bay office was expanded to a full-service branch, we built our Corporate Headquarters in the Riverwoods Business Park, and added offices in American Fork, Spanish Fork, Pleasant Grove, and North Orem. In February 2000, Universal Campus Credit Union changed its name to Utah Community Credit Union to better reflect the field of membership that we serve.

Jeffrey Sermon now serves as UCCU's sixth President/CEO. Branches in Springville and Payson opened spring 2004 and a branch in Saratoga Springs opened in November 2004. The credit union now serves anyone who lives, works, worships, or attends school in Utah, Wasatch, Juab, or Sanpete Counties.

NCUA Equal Housing Lender
Utah Community Credit Union, PO Box 1900, Provo, Utah 84604, 1 (800) 453-8188. All Rights Reserved. Utah Community Federal Credit Union does business as (DBA) Utah Community Credit Union. Unauthorized account access or use is not permitted and may constitute a crime punishable by law.