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Mortgage Borrower Assistance Form

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Frequently Asked Questions FAQ

Do I need to fill this out to get immediate help?

No, you can choose to call, email, or visit a branch location to get started. However, filling out this Borrower Assistance Form is a great first step so we can best know how to support you.

Phone: (801) 223-8221 | Branch Locations | [email protected]

Available M–F 8am–6pm, and Sat. 9am–2pm*.
*Saturday lobby hours vary per Branch Location

Can I print this form out and bring it in?

No. You will need to fill out the mortgage borrower assistance form online. Once it is filled out online, it will be automatically sent to our mortgage assistance team for review. If you are in a time crunch, we recommend filling this out, then call or visit our branch right after. We can pull the form up and begin reviewing it immediately.

What should I do if I don’t know an answer to a question in the form?

Do your best to fill out the form as best you can with you most educated guesses. If you don’t know how to answer a question, feel free to give us a call or visit one of our branches and we can help you fill it out.

We’re here to help

Call or Text

(801) 223-8188
Mon – Fri: 8:00 am – 6:00 pm
Sat: 9:00 am – 2:00 pm

Submit a Question to our Support Team

or send us a message from inside online banking.

Stop by a Branch

Find a Location